Privacy policy

Last updated: May 2026

At Waggy Store (waggytail.store), we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding it.

1. Information We Collect

When you visit or make a purchase from our store, we may collect:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely — we do not store card details)
  • Browser type, IP address, and pages visited (via cookies and analytics tools)
  • Order history and communication records

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve our website and product offerings
  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Shipping carriers to deliver your orders
  • Payment processors to handle transactions securely
  • Suppliers (via DSers/AliExpress) solely to fulfill your order
  • Analytics providers (e.g., Google Analytics) to improve our store

4. Cookies

We use cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at waggytailpetstore@gmail.com.

6. Data Retention

We retain your personal data for as long as necessary to fulfill orders and comply with legal obligations.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

For any privacy-related questions: 📧 waggytailpetstore@gmail.com 🌐 waggytail.store