Waggy Store – Policies

Contact: waggytailpetstore@gmail.com | waggytail.store

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📦 Shipping Policy

Processing Time
All orders are processed within 1–3 business days after payment confirmation.

Shipping Destinations
We currently ship to the United States and Canada.

Estimated Delivery Times

• United States: 10–20 business days
• Canada: 15–25 business days

Delivery times may vary due to customs clearance, carrier delays, or high-demand periods.

Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Customs & Duties
Shipments may be subject to customs fees or import duties upon arrival. These charges are the responsibility of the customer and are not included in the product or shipping price.

Lost or Delayed Packages
If your package hasn't arrived within the estimated timeframe, contact us at waggytailpetstore@gmail.com and we'll investigate promptly.

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Last updated: May 2026